Meet the Team

Coaches, mentors, virtual assistants

Our team combines decades of experience

Lucy Smith, a smiling woman wearing glasses and a bright pink top, and founder and director of Inclusive Change, standing in front of an Inclusive banner.

Lucy

Founder and Director

Lucy is the founder of Inclusive Change and Inclusive Change at Work CIC. She has lived experience of neurodiversity and has been working in the area of neurodiversity for 8 years. Lucy combines a career in change management in internationally renowned organisations with experience in education to create thoughtful and inspiring training and consultancy services.

Daniel Biddle, a smiling man wearing glasses, a grey jumper, and a collared shirt, and director of Inclusive Change, in front of an Inclusive Change banner.

Daniel

Director

Daniel is a highly experienced accessibility consultant with extensive experience of disability. Daniel has particular expertise in acquired disability, including acquired neurodiversity. He established the National Disability Employment & Advisory Service in 2022 and focuses on supporting neurodivergent young people & adults into employment.

Andy Jackson, a man with a shaved head and a neatly trimmed grey beard, wearing a burgundy zip-up jumper, and non-executive director of Inclusive Change, sitting in front of some green plants in the background.

Andy

Non-Executive Director

Andy.jackson@icaw-cic.com

Becca Burke, a smiling woman with long blonde hair, wearing a black-and-white striped top and a lanyard, and operational support specialist of Inclusive Change, standing in front of an Inclusive Change banner.

Becca
Operational Support Specialist

becca.edwards@inclusivechange.co.uk

Carly Little, a woman with straight blonde hair, wearing a black top, and a lanyard, and operations manager of Inclusive Change, standing in front of an Inclusive Change banner.

Carly

Operations Manager

carly@inclusivechange.co.uk

Cameron Dicker, a young man wearing glasses, a Fall Out Boy t-shirt, and a lanyard, and digital communities apprentice in Inclusive Change, standing in front of an Inclusive Change banner.

Cam

Digital Communities Apprentice

cameron@inclusivechange.co.uk

Chiara Wakeley, a smiling woman with long brown hair, wearing a blue top, and social media coordinator of Inclusive Change, posing in a friendly and approachable manner.

Chiara

Social Media Coordinator

chiara.wakely@inclusivechange.co.uk

Emily Chittell, a woman with short, curly grey hair wearing a black top and a cream jumper with a black bird pattern, project manager of Inclusive Change, standing in front of an Inclusive Change banner.

Emily

Project Manager

emily@inclusivechange.co.uk

Holly Smith, a smiling young woman with shoulder-length light brown hair, wearing a patterned vest over a black top and a lanyard, and support operations team manager of Inclusive Change, standing in front of an Inclusive Change banner.

Holly

Support Operations Team Manager

holly@inclusivechange.co.uk

Lou Temlett, a woman with short auburn hair, wearing glasses, a green top, a black-and-beige patterned scarf, and a lanyard, and non-executive director and MBTI coach, standing in front of an Inclusive Change banner.

Lou

Non-Executive Director & MBTI Coach

lou@inclusivechange.co.uk

Richard Smith, a smiling man with short dark hair and a bear, wearing a maroon jumper over a chequered shirt and a lanyard, and operations director of Inclusive Change, standing in front of an Inclusive Change banner.

Rich

Operations Director

rich@inclusivechange.co.uk

Meet Our Associates

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Virtual Assistant

sarah.okoro@inclusivechange.co.uk

Stephanie Benfield, a smiling woman with long, wavy blonde hair, wearing a white sleeveless blouse and light blue jeans, virtual assistant with Inclusive Change, standing outdoors against a colourful mural background.

Stephanie

Workplace Strategy & Neurodiversity Coach

hello@stephaniebenfield.com

Vicky Henderson, a smiling woman with long brown hair and glasses, wearing a black turtleneck and bracelets, and virtual assistant with Inclusive Change, standing in front of an Inclusive Change banner.

Vicky

Job Coach

vicky@inclusivechange.co.uk

Neil, a smiling man with short light brown hair and a full beard, wearing a green-collared shirt, and virtual assistant with Inclusive Change, seated at a wooden table in a casual setting with metal chairs and industrial-style decor in the background.

Neil

Virtual Assistant

neil@inclusivechange.co.uk

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Workplace Strategy & Neurodiversity Coach

Check out these blogs written by some of our amazing team members.

A diverse workplace of people

Embracing Neurodiversity and Differences at Work

April 08, 20254 min read

In today’s rapidly evolving workplace, diversity has moved beyond a buzzword to become a foundational pillar for progressive organisations. However, one of the most forward-thinking aspects of diversity is still underutilised: embracing neurodiversity and differences. By recognising and valuing the unique strengths of all employees, including neurodiverse individuals, organisations can unlock unprecedented benefits that ripple through every level of their culture and operations.

What is Neurodiversity?

Neurodiversity is the concept of neurological differences, such as autism, ADHD, dyslexia, and others, which are natural variations of the human brain. These differences bring unique strengths and perspectives to problem-solving, innovation, and collaboration. When organisations adopt an inclusive approach to neurodiversity, they cultivate an environment that not only benefits neurodiverse employees but improves conditions for everyone in the workplace.

Why Embrace Neurodiversity and Differences?

1. Diverse Skill Sets Drive Innovation

Neurodiverse individuals often excel in areas like pattern recognition, attention to detail, problem-solving, and creative thinking. For example, individuals with autism might thrive in roles requiring analytical rigour, while those with ADHD often excel in high-energy, dynamic environments. When these unique talents are embraced, teams become more innovative and adaptable.

Moreover, when reasonable adjustments and inclusive practices are extended to all employees, the organisation unlocks diverse skill sets from across its workforce. This encourages employees to work in ways that best suit their strengths, leading to fresh ideas and a competitive edge.

2. Improved Productivity and Performance

When employees feel supported and understood, they perform at their best. Implementing accommodations such as flexible working hours, noise-reducing headphones, or clear communication protocols ensures that employees can work efficiently. The focus on accommodating diverse needs has a cascading effect: when the workplace environment is designed to support everyone, productivity across the board increases.

3. Enhanced Loyalty and Honesty

Organisations that prioritise inclusivity encourage a sense of trust and loyalty among employees. Neurodiverse individuals, in particular, often face barriers in traditional workplaces, so companies that make genuine efforts to accommodate their needs tend to inspire long-term commitment.

Loyal employees, neurodiverse or not, are more honest and engaged, contributing positively to the organisation's culture and output. This translates to lower turnover rates, which reduces recruitment costs and protects institutional knowledge.

4. Improved Attrition and Reduced Recruitment Costs

High attrition rates can be costly. Inclusive workplaces that embrace neurodiversity and implement reasonable adjustments tend to retain their workforce for longer. Employees feel valued and supported, which discourages them from seeking opportunities elsewhere.

Lower turnover directly impacts recruitment costs, freeing up resources to be invested in employee development, training, or other growth initiatives. Additionally, inclusive hiring practices attract a broader talent pool, increasing the likelihood of finding the right person for the role.

Beyond Neurodiversity: A Culture of Inclusion for All

The principles of inclusivity designed for neurodiverse individuals benefit everyone in the workplace. For example:

  • Clear Communication: Structured communication and clear expectations reduce misunderstandings for all employees.

  • Flexibility: Flexible working arrangements help not only neurodiverse employees but also those with caregiving responsibilities, chronic health conditions, or personal preferences.

  • Accessibility: Inclusive practices, such as making information accessible or adapting workspaces, make life easier for everyone.

When organisations invest in a culture of inclusion, they create a workplace where employees feel psychologically safe and empowered to do their best work. This not only leads to improved morale but also positions the organisation as an employer of choice.

The Bottom Line: A Win-Win for organisations and Employees

The business case for embracing neurodiversity and workplace differences is clear. Organisations that adopt inclusive practices enjoy benefits like:

  • Enhanced innovation and creativity through diverse perspectives.

  • Higher productivity as employees work in environments tailored to their needs.

  • Reduced recruitment costs and improved employee retention.

  • Improved employer branding, making the organisation attractive to top talent.

Most importantly, organisations that embrace neurodiversity and differences take a stand for equity, fairness, and human potential. They lead the charge in creating workplaces where everyone regardless of their neurological or personal differences can thrive.

By adopting a forward-thinking approach to inclusivity, organisations position themselves not just as leaders in their industries but as champions of a future where diversity drives success. Let’s seize this opportunity to build workplaces that truly work for everyone.

Interested to know more about the Neurodiversity Awareness training we offer at Inclusive Change, get in touch enquiries@inclusivechange.co.uk or for more information: Neurodiversity Training from Inclusive Change

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Inclusive Change At Work CIC

Bradbury House

Wheatfield Road

Bradley Stoke

Bristol

BS32 9DB

Companies House: 13271923

ICO registration: ZZB293922

UK register of Learning providers

UKRLP: 10090653