Meet the Team

Coaches, mentors, virtual assistants

Our team combines decades of experience

Lucy Smith, a smiling woman wearing glasses and a bright pink top, and founder and director of Inclusive Change, standing in front of an Inclusive banner.

Lucy

Founder and Director

Lucy is the founder of Inclusive Change and Inclusive Change at Work CIC. She has lived experience of neurodiversity and has been working in the area of neurodiversity for 8 years. Lucy combines a career in change management in internationally renowned organisations with experience in education to create thoughtful and inspiring training and consultancy services.

Daniel Biddle, a smiling man wearing glasses, a grey jumper, and a collared shirt, and director of Inclusive Change, in front of an Inclusive Change banner.

Daniel

Director

Daniel is a highly experienced accessibility consultant with extensive experience of disability. Daniel has particular expertise in acquired disability, including acquired neurodiversity. He established the National Disability Employment & Advisory Service in 2022 and focuses on supporting neurodivergent young people & adults into employment.

Andy Jackson, a man with a shaved head and a neatly trimmed grey beard, wearing a burgundy zip-up jumper, and non-executive director of Inclusive Change, sitting in front of some green plants in the background.

Andy

Non-Executive Director

Becca Burke, a smiling woman with long blonde hair, wearing a black-and-white striped top and a lanyard, and operational support specialist of Inclusive Change, standing in front of an Inclusive Change banner.

Becca
Operational Support Specialist

Carly Little, a woman with straight blonde hair, wearing a black top, and a lanyard, and operations manager of Inclusive Change, standing in front of an Inclusive Change banner.

Carly

Operations Manager

Cameron Dicker, a young man wearing glasses, a Fall Out Boy t-shirt, and a lanyard, and digital communities apprentice in Inclusive Change, standing in front of an Inclusive Change banner.

Cam

Digital Communities Apprentice

Emily Chittell, a woman with short, curly grey hair wearing a black top and a cream jumper with a black bird pattern, project manager of Inclusive Change, standing in front of an Inclusive Change banner.

Emily

Project Manager

Holly Smith, a smiling young woman with shoulder-length light brown hair, wearing a patterned vest over a black top and a lanyard, and support operations team manager of Inclusive Change, standing in front of an Inclusive Change banner.

Holly

Support Operations Team Manager

Lou Temlett, a woman with short auburn hair, wearing glasses, a green top, a black-and-beige patterned scarf, and a lanyard, and non-executive director and MBTI coach, standing in front of an Inclusive Change banner.

Lou

Non-Executive Director & MBTI Coach

Richard Smith, a smiling man with short dark hair and a bear, wearing a maroon jumper over a chequered shirt and a lanyard, and operations director of Inclusive Change, standing in front of an Inclusive Change banner.

Rich

Operations Director

Meet Our Associates

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Virtual Assistant

Stephanie Benfield, a smiling woman with long, wavy blonde hair, wearing a white sleeveless blouse and light blue jeans, virtual assistant with Inclusive Change, standing outdoors against a colourful mural background.

Stephanie

Workplace Strategy & Neurodiversity Coach

Vicky Henderson, a smiling woman with long brown hair and glasses, wearing a black turtleneck and bracelets, and virtual assistant with Inclusive Change, standing in front of an Inclusive Change banner.

Vicky

Job Coach

Neil, a smiling man with short light brown hair and a full beard, wearing a green-collared shirt, and virtual assistant with Inclusive Change, seated at a wooden table in a casual setting with metal chairs and industrial-style decor in the background.

Neil

Virtual Assistant

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Workplace Strategy & Neurodiversity Coach

Check out these blogs written by some of our amazing team members.

Podcast equipment pictured in nature. Text says Everything Emersons Episode 2, Interview with Shae Stew, Youth Worker

Future Voices: Youth, Music and Community with Shae Stew in Emersons Green

August 19, 20255 min read

Future Voices: Youth, Music and Community with Shae Stew in Emersons Green

Youth Activities in Emersons Green: A Fresh Start

In this edition of the Future Voices series, we spoke to Shae Stew, the new Youth Liaison Officer for Emersons Green Town Council. Shae’s story shows how passion, creativity, and lived experience can help shape opportunities for young people in South Gloucestershire.

With a career rooted in music, DJing, and youth work, Shae is determined to bring new energy to the community. His plans include building a mobile youth club in Emersons Green, supporting neurodiverse young people, and making sure every voice is heard — from local teens to families connected to the military.

Watch a snippet of our Everything Emersons interview with Shae. The full interview is linked at the bottom of this blog post.

From DJ Decks to Youth Development

Shae’s career began more than 20 years ago when music opened the door to youth work.

“I was a bit of a naughty teenager, but DJing gave me focus,” Shae explains. “That experience turned into a career that’s now lasted 21 years.”

From managing large youth centres in Wiltshire to creating Bristol’s innovative Youth Club on Wheels, Shae has always been about meeting young people where they are.

Now, in Emersons Green, he plans to deliver the same creativity and energy by designing a new community club on wheels to reach young people across the town.


What Does a Youth Liaison Officer Do in Emersons Green?

Shae’s role is about much more than running clubs  -  it’s about community development and engagement.

Every week is different. Some days are spent planning the mobile youth provision for South Gloucestershire, while others are focused on connecting with young people directly in parks, schools, and community spaces.

The vision is simple: activities designed with young people, not just for them. Whether that’s DJ workshops, football sessions, or a space to relax, Shae believes young people should take the lead.


Putting Young People’s Voices First

Youth work thrives when young people are in the driving seat.

“Adults can make decisions, but young people should decide what’s right for them,” Shae says.

Over the coming months, Shae hopes to:

  • Engage young people in Emersons Green directly — meeting them where they gather.

  • Offer youth-led activities based on their interests.

  • Use the Town Chamber to involve young people in decision-making.

For parents, this means future youth services in Emersons Green will be shaped by local young people’s ideas — not imposed from above.


Neurodiversity Support in South Gloucestershire

A key focus of Future Voices is neurodiversity, and Shae brings personal insight to this work.

“I’m very ADHD, and I see it as a superpower,” Shae shares.

His goal is to make Emersons Green a place where neurodiverse young people feel supported, connected, and celebrated. Plans include creating dedicated neurodiversity youth sessions, offering safe spaces for young people to share experiences and make friends.

For parents, this approach provides reassurance that youth services in Emersons Green will be inclusive and accessible, particularly for those who may struggle in mainstream settings.


Supporting Military Families in Emersons Green

With many military families living in Emersons Green, there are unique challenges for young people who often relocate every few years.

Shae recognises the importance of helping families integrate quickly:

“It’s not always easy for military families to connect, and that affects both parents and young people. We need more groups and activities to help people link up straight away.”

By using social media, community outreach, and coordinated local services, Shae aims to ensure military families feel welcome and supported in South Gloucestershire.


Music as a Tool for Youth Engagement

For Shae, music is more than a hobby — it’s a tool for connection, regulation, and community.

From playing in youth clubs at 13 to DJing in Ibiza and now performing at weddings, music has been his lifeline.

“Music regulates me,” he explains. “It can bring out deep emotions or lift me up. And DJing gives me the chance to bring joy to other people too.”

Shae hopes to bring music workshops and DJ sessions to Emersons Green, offering young people creative ways to express themselves while learning new skills.


Advice for Young People Who Want to Make a Difference

Shae believes every young person has the power to create change in their community. His advice is practical and encouraging:

  • Find a youth worker or mentor who will support you.

  • Look locally for clubs, volunteering, and community opportunities.

  • Start small — helping neighbours or joining a project can make a big difference.

  • Embrace failure — setbacks are part of learning and growing.

“Choices are always there,” Shae says. “If you want to follow something, just go for it. Keep going forward.”


Why This Matters for Parents and the Community

For parents in Emersons Green, Shae’s role means:

  • More youth activities tailored to young people.

  • Inclusive support for neurodiverse children.

  • Better connections for military families in South Gloucestershire.

  • Stronger community engagement where young voices are heard.

The message is clear: youth services in Emersons Green are evolving to be more inclusive, creative, and youth-led.


How to Get Involved

If you’re a parent or young person in Emersons Green, South Gloucestershire, there are lots of ways to connect:

  • Watch for updates on the mobile youth club.

  • Take part in community consultations and share your ideas.

  • Join activities like DJ workshops, sports sessions, and youth-led projects.

  • Reach out to Emersons Green Town Council to find out more.



Future Voices is a youth-led interview and blog series from Everything Emersons, supported by Emersons Green Town Council. We celebrate the voices, stories, and experiences of young people in South Gloucestershire.



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Inclusive Change At Work CIC

Bradbury House

Wheatfield Road

Bradley Stoke

Bristol

BS32 9DB

Companies House: 13271923

ICO registration: ZZB293922

UK register of Learning providers

UKRLP: 10090653