Meet the Team

Coaches, mentors, virtual assistants

Our team combines decades of experience

Lucy Smith, a smiling woman wearing glasses and a bright pink top, and founder and director of Inclusive Change, standing in front of an Inclusive banner.

Lucy

Founder and Director

Lucy is the founder of Inclusive Change and Inclusive Change at Work CIC. She has lived experience of neurodiversity and has been working in the area of neurodiversity for 8 years. Lucy combines a career in change management in internationally renowned organisations with experience in education to create thoughtful and inspiring training and consultancy services.

Daniel Biddle, a smiling man wearing glasses, a grey jumper, and a collared shirt, and director of Inclusive Change, in front of an Inclusive Change banner.

Daniel

Director

Daniel is a highly experienced accessibility consultant with extensive experience of disability. Daniel has particular expertise in acquired disability, including acquired neurodiversity. He established the National Disability Employment & Advisory Service in 2022 and focuses on supporting neurodivergent young people & adults into employment.

Andy Jackson, a man with a shaved head and a neatly trimmed grey beard, wearing a burgundy zip-up jumper, and non-executive director of Inclusive Change, sitting in front of some green plants in the background.

Andy

Non-Executive Director

Andy.jackson@icaw-cic.com

Becca Burke, a smiling woman with long blonde hair, wearing a black-and-white striped top and a lanyard, and operational support specialist of Inclusive Change, standing in front of an Inclusive Change banner.

Becca
Operational Support Specialist

becca.edwards@inclusivechange.co.uk

Carly Little, a woman with straight blonde hair, wearing a black top, and a lanyard, and operations manager of Inclusive Change, standing in front of an Inclusive Change banner.

Carly

Operations Manager

carly@inclusivechange.co.uk

Cameron Dicker, a young man wearing glasses, a Fall Out Boy t-shirt, and a lanyard, and digital communities apprentice in Inclusive Change, standing in front of an Inclusive Change banner.

Cam

Digital Communities Apprentice

cameron@inclusivechange.co.uk

Chiara Wakeley, a smiling woman with long brown hair, wearing a blue top, and social media coordinator of Inclusive Change, posing in a friendly and approachable manner.

Chiara

Social Media Coordinator

chiara.wakely@inclusivechange.co.uk

Emily Chittell, a woman with short, curly grey hair wearing a black top and a cream jumper with a black bird pattern, project manager of Inclusive Change, standing in front of an Inclusive Change banner.

Emily

Project Manager

emily@inclusivechange.co.uk

Holly Smith, a smiling young woman with shoulder-length light brown hair, wearing a patterned vest over a black top and a lanyard, and support operations team manager of Inclusive Change, standing in front of an Inclusive Change banner.

Holly

Support Operations Team Manager

holly@inclusivechange.co.uk

Lou Temlett, a woman with short auburn hair, wearing glasses, a green top, a black-and-beige patterned scarf, and a lanyard, and non-executive director and MBTI coach, standing in front of an Inclusive Change banner.

Lou

Non-Executive Director & MBTI Coach

lou@inclusivechange.co.uk

Richard Smith, a smiling man with short dark hair and a bear, wearing a maroon jumper over a chequered shirt and a lanyard, and operations director of Inclusive Change, standing in front of an Inclusive Change banner.

Rich

Operations Director

rich@inclusivechange.co.uk

Meet Our Associates

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Virtual Assistant

sarah.okoro@inclusivechange.co.uk

Stephanie Benfield, a smiling woman with long, wavy blonde hair, wearing a white sleeveless blouse and light blue jeans, virtual assistant with Inclusive Change, standing outdoors against a colourful mural background.

Stephanie

Workplace Strategy & Neurodiversity Coach

hello@stephaniebenfield.com

Vicky Henderson, a smiling woman with long brown hair and glasses, wearing a black turtleneck and bracelets, and virtual assistant with Inclusive Change, standing in front of an Inclusive Change banner.

Vicky

Job Coach

vicky@inclusivechange.co.uk

Neil, a smiling man with short light brown hair and a full beard, wearing a green-collared shirt, and virtual assistant with Inclusive Change, seated at a wooden table in a casual setting with metal chairs and industrial-style decor in the background.

Neil

Virtual Assistant

neil@inclusivechange.co.uk

Sarah Okoro, a smiling woman with short blonde hair, wearing a white blouse under a red-and-black tartan pinafore dress, with gold earrings and a gold necklace, and virtual assistant with Inclusive Change.

Sarah

Workplace Strategy & Neurodiversity Coach

Check out these blogs written by some of our amazing team members.

Digital Safety Community Interest Company/Inclusive Change logos

My Teenager Gave Up Their Smartphone

May 23, 20243 min read

My Teenager Gave Up Their Smartphone

Mental Health and Digital Wellbeing

Written by Lucy smith, Founder & Director Inclusive change Ltd

What would you say if your 14-year-old came to you and asked you to take away their smartphone and replace it with an old-fashioned ‘brick phone’.

Don’t be ridiculous. That would never happen, surely not.

But it did. And when my now 17-year-old came to me a few years ago and asked exactly that. They no longer felt safe with a smartphone and wanted to reduce the impact it had on their life?

So what would you do?

I supported them wholeheartedly, as a parent, so we switched off the smartphone - for which they had just brought a fancy new case. After putting it in a drawer, we got a brand new old-fashioned Nokia.

But there was something much more emotional going on; they were struggling with their mental health and they could see that their phone had played a big part of it. We were fortunate - or not, depending on how you look at it - because we were already being supported through various therapies, so we had some professionals we could reach out to.

Not everyone has the support we did at that time, and with the recent inquest into the sad suicide of Molly Russell and the powerful 2022 drama, I am Ruth, featuring Kate Winslet and her daughter, Mia Threapleton, I felt angry, sad, and an overwhelming sense of being powerless.

As a parent, I was seeing my child struggling, and as a professional, I saw all young people trying to cope with an increasingly complex world of social communication whilst trying to work out who they are at an incredibly emotional and difficult time of their lives. I mean, did anyone find puberty easy?

I don’t like feeling powerless so I felt driven to take action. I started talking about this topic with Barbara Spooner and Andy Jarman, directors of Digital Safety Community Interest Company.

We discussed the inquest of Molly Russell and the impact online content can have on young minds. I was emotional when I heard that a coroner ruled that Molly died not from suicide, but from ‘an act of self-harm while suffering from depression and the negative effects of online content’. 7 years on now, and we found that online content has not improved, and not enough has been done to make it a safer environment for the youth.

Wanting to do more, I spoke to BBC Radio Bristol presenter, John Darvell, about online safety, algorithms, and how my eldest child gave up their phone at 14.

The talking has now moved on to doing. I am proud to be able to say that I am proud and passionate to be able to say that I will be part of a unique conference that aims to do more than talk. Digital Wellbeing for Young People, The Castle Conference, Leigh Court, Bristol, Thursday 25th April 2024.

I will continue to share our family story and explore challenging topics - from the impact of social media on development in children and teenagers, the impact on neurodivergent, young people, to suicide prevention, to digital minimalism and towns that agree mobile phone bans from primary children. We want to make policy changes, but we also want to give professionals and organisations tools and strategies to tackle some of these challenges.

Inclusive Change is an organisation that helps organisations and individuals learn more about neurodiversity so we can create a successful future workforce: inclusivechange.co.uk

Mental healthDigital safety
blog author image

Lucy Smith

Founder of Inclusive Change At Work CIC

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Inclusive Change At Work CIC

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