Our team combines decades of experience
Lucy is the founder of Inclusive Change and Inclusive Change at Work CIC. She has lived experience of neurodiversity and has been working in the area of neurodiversity for 8 years. Lucy combines a career in change management in internationally renowned organisations with experience in education to create thoughtful and inspiring training and consultancy services.
Daniel is a highly experienced accessibility consultant with extensive experience of disability. Daniel has particular expertise in acquired disability, including acquired neurodiversity. He established the National Disability Employment & Advisory Service in 2022 and focuses on supporting neurodivergent young people & adults into employment.
becca.edwards@inclusivechange.co.uk
carly@inclusivechange.co.uk
Digital Communities Apprentice
cameron@inclusivechange.co.uk
Social Media Coordinator
chiara.wakely@inclusivechange.co.uk
emily@inclusivechange.co.uk
holly@inclusivechange.co.uk
Kristin
Support Operations Team Manager
kristin@inclusivechange.co.uk
Non-Executive Director & MBTI Coach
lou@inclusivechange.co.uk
rich@inclusivechange.co.uk
Andy.jackson@icaw-cic.com
Virtual Assistant
sarah.okoro@inclusivechange.co.uk
Virtual Assistant
hello@stephaniebenfield.com
Job Coach
vicky@inclusivechange.co.uk
Virtual Assistant
neil@inclusivechange.co.uk
Tone Tags: what is a tone tag and how do you use it?
I must admit, I am very new to the world of tone tags and the massive benefits they could have for people who are neurodiverse as well as people who are not! I was introduced to tone tags by an individual who I provide workplace support for, and they explained to me that by adding a tone tag to the end of a sentence, you can mitigate the risk of the tone of a message being misinterpreted by the receiver.
Tone tags are very simple; it's the addition of ‘/’ followed by the tone you intend the sentence to be read in. To show what an effective addition this is to written communication, here is an example:
“Good morning, I see you were late for work, is everything okay?"
versus...
“Good morning, I see you were late for work, is everything okay? /caring”
For a neurodivergent person, who might experience rejection sensitivity, a message without a tone tag could send them into a spiral of worry, thinking that they were in trouble or that they had annoyed their colleague. The simple addition of '/caring' decreases that risk and therefore reduces the levels of stress that would otherwise potentially overwhelm that individual.
The same effect can be achieved when you want to make a joke or a lighthearted comment, which is something that can be easily misinterpreted over text or email. All you have to do to avoid accidentally causing offense or hurting someone’s feelings is add '/joking' or '/lighthearted' to the end of your sentence. Yes, it really is that simple!
In a world where communication moves more and more online, the margin for error when it comes to getting your tone across increases, so why not adopt tone tags and see what a difference they can make to the way you communicate online! It really is as simple as that, so there is nothing else to say other than: go on, give tone tags a go and see just how helpful they can be. /encouraging
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Inclusive Change At Work CIC
Bradbury House
Wheatfield Road
Bradley Stoke
Bristol
BS32 9DB
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